Online Reviews: How to Handle Them

Beth Gramling Sanders
5 min readMay 14, 2020

Online Reviews Can Make or Break You

Online reviews are a fact of business life. Like it or not, your customers are free to express themselves where it concerns your product or service. There’s little you can do to prevent negative reviews other than provide a level of service that discourages them. Even then, there’s always that one guy …

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